Return Policy

At Rogue Fibre, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. Eligibility for Returns & Exchanges

• You may request a return or exchange within 2 days of receiving your order.
• Items must be unused, unworn, and in their original packaging with tags intact.
• Certain items, such as custom-made or clearance items, may not be eligible for return.

2. How to Request a Return

1. Contact Us: Email us at Roguefibre@gmail.com or message us on WhatsApp (+923358111611) with your order number and reason for return.
2. Approval & Instructions: If your return is approved, we will provide instructions on how to send the item back.
3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

3. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days, and the amount will be credited to your original payment method.
• Shipping fees are non-refundable unless the return is due to an error on our part.

4. Exchanges

• If you need a different size or product, please follow the return process and place a new order after your refund is processed.

5. Damaged or Incorrect Items

• If you receive a defective or incorrect item, contact us within 2 days of delivery with a photo of the issue. We will arrange a replacement or refund at no additional cost.

6. Order Cancellations

• Orders can only be canceled before they are shipped. Once shipped, the standard return process applies.

For any questions or assistance, please reach out via WhatsApp (+923358111611) or email Roguefibre@gmail.com. We’re happy to help!

Rogue Fibre – Quality & Satisfaction Guaranteed.